Privacy Policy
Last updated: May 13, 2026
1. What data we collect
We collect the minimum data required to run the service: your email address (for authentication), workspace name, and video metadata (titles, descriptions, privacy settings). We do not collect viewer analytics beyond aggregate counts unless you explicitly enable tracking on individual videos.
2. How we use your data
Your data is used solely to provide the Relay video infrastructure service: delivering videos, managing your account, and processing payments. We do not sell, rent, or share your data with third parties for advertising purposes.
3. Video content ownership
You retain full ownership of all video content uploaded to Relay. We act as a processor, not a controller. We do not use your content to train AI models or for any purpose beyond delivery to your specified audience.
4. Cookies and tracking
We use a single authentication cookie (auth_token) to maintain your session. No third-party tracking pixels, analytics cookies, or advertising identifiers are injected into your videos or the Relay platform.
5. Data retention
Video content is retained until you delete it. Account data is retained for 90 days after account deletion to handle billing disputes, then permanently erased. You can export your data at any time from your dashboard settings.
6. Infrastructure and jurisdiction
Relay operates on Cloudflare's global edge network. Data is processed and stored according to Cloudflare's data processing terms. For organisations with specific compliance requirements, contact us to discuss DPA terms.
7. Contact
For privacy-related questions or data subject access requests, contact privacy@techassembly.io.